Pokobet is an independent review resource for players in Ireland who want clear, honest information about online casinos and betting sites. If something on the site is unclear, out of date, or simply needs a second look, we want to hear about it.
This page explains the best way to reach our team, what helps us respond faster, and which questions sit outside what we can answer. We keep things simple: one inbox, one address, no phone lines or live chat to manage.
Best way to reach us
Email is the only channel we offer, and it suits the kind of questions we tend to get. Write to [email protected] and a member of the team will pick up your message.
We do not run a phone line, postal address, or social media inbox for support requests, so please keep everything to that one email address. It stops messages getting lost or duplicated across channels.
What to include in your message
A short, clear subject line helps us route your message to the right person quickly. In the body, tell us which page or review you mean, and include a link if you have one to hand.
If you are reporting an error, a screenshot is useful but not required. The more specific your message, the faster we can check the facts and send back something useful.
Topics we can help with
We are glad to hear about factual errors on the site, outdated details, or broken links. We also welcome feedback on how a review reads and general questions about how we work.
- Corrections to reviews or guides
- Questions about our editorial approach
- Broken links or technical glitches on the site
- General feedback on content
Topics we cannot help with
Pokobet is a review and information site, not a casino or betting operator, so we cannot access player accounts, process withdrawals, or settle disputes with any operator.
Those matters need to go through the operator's own support team directly. We also cannot offer personal financial or legal advice, or diagnose a gambling problem.
- Account access, deposits or withdrawals
- Disputes with a casino or betting site
- Financial or legal advice
Response expectations
We read every email that comes in, though replies can take a little longer during busy periods. Most straightforward questions get a response within a few working days.
If a query needs input from another team member, it may take slightly longer, but we will still get back to you. There is no need to send several follow-ups; one message is enough.